The Body Corporate appoints the Trustees to manage the affairs of the Scheme. In some instances, they may appoint a Caretaker or Estate Manager to take care of the maintenance of common property areas.
Maintaining the common areas is a major part of the Trustees' responsibilities and they will ensure that the external walls of the Scheme are maintained, that the security systems are operating correctly, the gardens are maintained and enhanced, etc. If you have a problem with maintenance in your Scheme, for example, security issues, gardening issues, common property leaks, etc, please refer these to your Trustees.
Any maintenance issue inside a unit is the responsibility of the owner, unless the issue is as a result of a maintenance problem on the exterior of the unit. Example: If there is water damage due to a leak in the roof (the roof is maintained by the Body Corporate) or when there is a crack in the external wall of the unit. Any internal maintenance must be handled by the owner, who should call in his own contractor to attend to the problem. The owner will be responsible for payment and checking the quality of work done.